FAQ
Q. can I apply for trial work?
Yes you can! If you have many images to process, and before you confirm the order you want to check the quality by having one or two image done, please let us know. However, there are some sample images already available here that you can download and check the quality. Also don't forget that we offer risk free services- have your job done first, check the quality, then you pay.
Q. Are my imaf=ges safe with CPI?
100% yes. All our personnel have signed a non-disclosure agreement where they commit themselves to not taking any images out of the workplace or use it for any other purposes than for the job you require. Our entire equipment is also protected by firewall for inbound and outbound security and we use the latest antivirus protection in every computer.
Q. WILL MY IMAGES USE for commercial purpose?
Absolutely not. We guarantee that all your images will be destroyed after completion of work and we will not use, sell or share any of them with third parties without consent.
Q. what fomat will the final images be?
It depends on your requirements. We can provide almost any kind of format: if you just need clipping path then we will use JPG but if you need masking then we will send them in PNG, PSD or TIFF. Have something in mind already? You can always let us know which format you prefer.
Q. what type of files do you accept?
Feel free to send us any file, whether it is JPG, TIFF, PSD or EPS. However, we recommend JPG files to save time if your final requirement is ok with this format. Please feel free to send us what is best for you.
Q. how can I receive a quotation and within how long?
Visit the Qutoe Request Page. Upload your images, fill in and submit the form. You can expect a reply within ONE HOUR.
Q. Is there a maximum file size limit?
No, there are no limitations on the file size or amount of pictures you can send us. However bear in mind that our online uploader can’t upload file bigger than 64MB (each file), but you can upload as many smaller files as you need at once. If you have a file bigger than 64MB you will need to use the FTP system.
Q. What are your working timings?
Any time, any day; we are here for you 24 hours a day, 7 days a week and 365 days a year. Try us!